This Privacy Policy describes how Robotics Provision EOOD processes, stores and protects the personal data of users of the site https://roboticsprovision.com in accordance with Regulation (EU) 2016/679 (GDPR) and current Bulgarian legislation.

1. Personal Data Administrator

Administrator: Robotics Provision EOOD
Latin: Robotics Provision EOOD
Website: https://roboticsprovision.com
Email: info@roboticsprovision.com

2. What personal data do we process

Depending on how you use the site, the following categories of personal data may be processed:

• Three names,
• email address,
• phone number,
• delivery and billing address
• Content of messages sent via contact forms
• IP address, browser, device and technical data

3. Purposes of processing

• Executing and processing orders
• Delivery of purchased products
• Communication with customers
• Accounting and legal responsibilities
• Improving the functionality and security of the site
• Marketing messages, where such consent is available

4. Legal basis

• Contract performance
• Legal obligations
• Legitimate interest
• User’s consent

5. Retention period

Personal data is stored only for the period necessary to fulfill the purposes for which it is collected, or in accordance with legal requirements.

6. Recipients of personal data

Personal data may be provided exclusively to:

• Courier companies for delivery
• Accounting and payment operators
• IT and hosting providers

Robotics Provision EOOD does not store bank card data.

7. Consumer rights

• The right to access your personal data
• The right to rectification or deletion
• The right to restrict processing
• The right to withdraw your consent
• The right to complain to the Commission for Personal Data Protection

To exercise these rights, please contact us at info@roboticsprovision.com.

8. Security

We apply technical and organizational measures to protect data, including an encrypted HTTPS connection, restricted access and hashing of confidential information.

Cookie Policy

This Cookie Policy explains how roboticsprovision.com uses cookies and similar technologies.

1. What are cookies

Cookies are small text files that are stored on your device when you visit a website and allow it to function properly.

2. Types of cookies

• Mandatory cookies – functional cookies required for the site to operate and to remember user preferences
• Analytical cookies – analyze traffic (only with consent)
• Marketing cookies – personalized advertising (only with consent)

3. Managing cookies

You can accept, reject, or manage cookies by using the banner on the site or your browser settings. Refusing certain cookies may limit the functionality of the site.

Consent Policy

On the first visit, roboticsprovision.com displays a banner for managing cookies and consent.

• You can accept all cookies
• You can choose specific categories of cookies
• You can reject non-essential cookies

Consent is stored in cookies and can be changed or revoked at any time.

This policy may be updated in case of changes in legislation or the functionality of the site.